We're here to help
Whether you'd like to browse our Help Centre or reach out directly, we're here for you.
Call our support team
Speak directly with our team for account support.
+44 20 8154 5333
Mon–Fri 7am–4pm UK time. Voicemail available after hours.
Call SupportMessage us in the RUUT app
Send a message to our support team directly from the RUUT app.
Profile → Help & support → Write us
Available 24/7 for existing customers.
Email our support team
Email us and we'll get back to you as soon as possible.
support@ruutapp.com
We aim to respond within 1 hour during working hours.
Email SupportHelp Centre
Looking for quick answers? Browse our guides and common questions.
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Guides for Business, Personal, Cards, Transfers, and more.
Browse Help CentreLost your card or spotted fraud?
24/7 card freeze line and fraud reporting. If you can't access the app, call us immediately.
Card Freeze: +44 20 4572 0090
Fraud email: fraud@ruutapp.com — or report scams to Stop Scams on 159.
Call Card Freeze Line